Privacy Policy

1. Introduction

Preirisoph Travel Pty Ltd (ABN: 12 345 678 901) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at preirisoph.com, including any other media form, media channel, mobile website, or mobile application related or connected to this website (collectively, the "Site"), use our services, or communicate with us in any way.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other applicable privacy laws. For our European and UK visitors, we also aim to comply with the General Data Protection Regulation (GDPR) where applicable.

Please read this Privacy Policy carefully. By using our services or accessing our Site, you are consenting to the collection, use, and disclosure of your information as set forth in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Site or services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Site, including information provided during registration, subscription, booking a tour, or requesting further services
• Communicate with us via contact forms, email, phone, or other methods
• Sign up for our newsletter
• Participate in surveys, promotions, or contests
• Submit reviews or provide feedback
• Make travel arrangements through our services

The personal information we collect may include:

• Contact and identification details (name, email address, phone number, postal address)
• Demographic information (date of birth, nationality, gender)
• Travel preferences and requirements
• Passport and visa information (for booking purposes)
• Travel insurance details
• Medical information (where relevant to your travel, such as allergies or accessibility requirements)
• Payment information (credit card details, billing address)
• Travel itinerary details
• Communication preferences
• Special occasion information (when a trip is planned for a special event)

Non-Personal Information

When you use our Site, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and referring website
• Location information
• Usage information (pages visited, time spent on pages, links clicked)
• Cookie data (see our Cookie Policy for more details)

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, personalizing, and improving our services
• Processing and managing your travel bookings and arrangements
• Communicating with you about your booking, services, updates, or inquiries
• Sending promotional emails and newsletters (if you have opted in)
• Creating and managing your account
• Processing payments and preventing fraud
• Conducting research and analysis to improve our Site and services
• Complying with legal obligations
• Resolving disputes and troubleshooting problems
• Customizing your experience on our Site
• Coordinating with travel partners to fulfill your travel arrangements

4. Disclosure of Your Information

We may disclose your personal information to:

• Travel Service Providers: Airlines, hotels, tour operators, transport providers, and other travel-related service providers necessary to complete your travel arrangements.
• Business Partners: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
• Marketing Service Providers: Companies that help us with our marketing efforts (but only with your consent where required by law).
• Analytics Providers: Services that help us understand how visitors use our Site.
• Legal Entities: We may disclose information where legally required, such as in response to a court order, government request, or to comply with applicable laws.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your information for any other purpose with your consent.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and also allows us to improve our Site and services.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

For more detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

6. Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Any payment transactions will be encrypted using SSL technology. When you enter sensitive information (such as credit card details) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

7. Overseas Disclosure

Due to the nature of our business, your personal information may be disclosed to overseas recipients, including service providers and travel operators located in the countries you will be traveling to. These countries vary depending on your chosen travel destination but may include countries throughout Asia such as Japan, Thailand, Bali, Singapore, and others.

When we disclose your personal information overseas, we take reasonable steps to ensure that overseas recipients do not breach the Australian Privacy Principles or other applicable privacy laws in relation to your personal information.

By providing your personal information to us, you consent to this disclosure. If you do not consent to this disclosure, we may not be able to provide our services to you.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to your personal information we hold about you.
• Correction: You have the right to request correction of your personal information if it is inaccurate, out of date, incomplete, irrelevant, or misleading.
• Deletion: You may have the right to request the deletion of your personal information in certain circumstances.
• Objection: You may have the right to object to the processing of your personal information.
• Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Marketing Communications: You can opt out of receiving our marketing communications at any time by clicking the "unsubscribe" link in any marketing email we send, or by contacting us using the details below.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

9. Children's Privacy

Our Site and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information and delete the account.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this Privacy Policy to check for any changes.

11. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer using the details below:

We will respond to your request or inquiry as soon as reasonably possible, and in any event within 30 days.

If you are not satisfied with our response, you may make a complaint to the Office of the Australian Information Commissioner (OAIC) by visiting www.oaic.gov.au or by calling 1300 363 992.